This explains how to setup FTP to upload your files from your computer to your website. We recommend using WS FTP Pro or WS FTP LE (free). Other FTP programs can be used and will follow similar steps as are shown below. We offer instructions specifically for configuring WS FTP LE below.
Important: If you are using any FTP Program, be sure you are uploading to the correct directory and that your home page is called index.html. Otherwise, you won't be able to view your pages after you upload them. If you can go "up" a directory when you log in using FTP, go up as far as you can and then into the /web folder.
-Correct Directory to Upload: /www/ or
-Correct Home Page Name: index.html or index.htm
(if index.html has been deleted)
-Correct Host Name: xyz.com or 220.127.116.11 (use your domain or IP
-Remote Host Directory: /www
The following information is contained within your account activation notice and is needed to connect you to your website via FTP:
Your User Name........(case sensitive)
Each time you run WS_FTP the Session Profile window will be displayed. A
profile contains the information needed to connect to your website. Creating a
profile now will eliminate the need for you to configure the software each time
you wish to connect to the web server via FTP. To create a profile, click the
"New" button and enter a generic profile name at the top of the Session Profile
window, such as "My Website." Next, enter your Host Name/Address
(yourdomain.com), User ID (User Name), and Password for your website as
illustrated in Figure 1A.
Next you need to click "OK" to continue. This will connect you to the
webserver, where you will connect directly to the root ("home") directory of
your account. WS_FTP will display a split screen where files on the left-hand
side are within your own computer. You will see several folders on the
right-hand side as illustrated in Figure 1B.
Double click on www to get to your web directory. This is where all your files will be downloaded, and/or you will create subdirectories. The one unique system directory that you may want to use is cgi-bin; this directory is reserved for custom Perl/CGI scripts. To make your home page load automatically, name the HTML document "index.html" in lowercase and upload it to the /www directory of your account. If you access your site (www.yourdomain.com) and see a page that says, "Welcome to your hosting account" that means you have not uploaded your "index.html" file correctly.
To upload a file or files, simply highlight the file(s) on the left and click the right arrow button (->) in the center of the window. Be sure to upload HTML documents and scripts in ASCII mode and images in Binary mode. To transfer a file to a subdirectory, double-click the appropriate subdirectory to open it before transferring the desired file(s). To create a new directory, click on the MkDir button when you are inside the www directory or subdirectory.
As soon as a file is uploaded to the web server, it is available for all to
see. If, after uploading a file, you are still unable to see the updated file
via your browser, try hitting the "Refresh" or "Reload" button. If that fails,
you need to clear both disk and browser cache. This function can be found by
selecting Options - Network Preferences in Netscape, and
Tools - Internet Options in Internet Explorer. Remember that you
must first be connected to the Internet through your local Internet service
provider in order to connect to the web server.